LEGAL
Privacy Policy
Last updated: July 11, 2026
1. Information We Collect
We collect personal information you provide directly: name, email, shipping address, payment information, and communication preferences. We also automatically collect usage data including IP address, browser type, and browsing patterns on our site.
2. How We Use Your Information
We use your information to process orders, send shipping updates, provide customer support, send marketing communications (with your consent), improve our services, and prevent fraud. We never sell your personal information to third parties.
3. Data Sharing
We share your data only with: payment processors (for transaction completion), shipping carriers (for delivery), analytics providers (anonymized data), and law enforcement (when legally required). All partners are contractually obligated to protect your data.
4. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, PCI-compliant payment processing, and regular security audits. However, no method of transmission is 100% secure.
5. Cookies
We use essential cookies for site functionality, analytics cookies to understand usage patterns, and marketing cookies (with consent) to deliver relevant advertisements. You can manage cookie preferences in your browser settings.
6. Your Rights
You have the right to: access your personal data, correct inaccurate data, delete your account and data, opt out of marketing communications, and request data portability. Contact privacy@snover.com to exercise these rights.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Order data is retained for 7 years for tax and legal compliance. Marketing preferences are retained until you unsubscribe.
8. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we learn that we have collected a child's information, we will delete it promptly.